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The Famous West Wing Turkey Hotline Scene Explained

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The West Wing, Aaron Sorkin’s political drama series that aired on NBC from 1999 to 2006, is beloved by many for its quick-witted dialogue, compelling characters, and ability to tackle complex political issues in an entertaining yet thoughtful manner. One particularly memorable scene that has become ingrained in pop culture is the West Wing turkey hotline scene from the season 3 episode “The Indians in the Lobby”.

What Happens in the West Wing Turkey Hotline Scene

In the scene, President Jed Bartlet, played brilliantly by Martin Sheen, finds himself obsessed with preparing the perfect Thanksgiving turkey. After his assistant Charlie informs him of the existence of the Butterball turkey hotline, an actual service provided by Butterball where home cooks can call in and receive free turkey preparation advice from experts, Bartlet excitedly dials the number in the Oval Office.

Identifying himself as “Joe Bethersonton” from Fargo, North Dakota, Bartlet peppers the operator with a litany of questions about how to cook the turkey, what temperature to set the oven, basting techniques, optimal stuffing methods, and even asks if undercooking the turkey could potentially kill his dinner guests. The operator diligently answers all of Bartlet’s questions, despite his ridiculous fake name and address. Throughout the call, Bartlet thoroughly enjoys speaking with the operator and getting advice for preparing the perfect Thanksgiving turkey.

Why the Scene is So Memorable

There are several reasons why this short West Wing scene left such an impression on viewers

  • It humanizes the president Even the leader of the free world stresses about holiday food preparation and wants guidance on how to properly cook a turkey for Thanksgiving. This moment makes Bartlet relatable and charming

  • It provides comic relief. The absurdity of the President of the United States calling the Butterball turkey hotline under a fake name gives the scene a great comedic element.

  • Martin Sheen’s performance is fantastic. Sheen completely sells Bartlet’s enthusiasm and earnestness in wanting to cook the best possible turkey. His comedic timing and delivery make the scene very entertaining to watch.

  • It captures Bartlet’s love of cooking. Throughout the series, cooking is shown to be one of Bartlet’s hobbies and passions, so his excitement over preparing the holiday meal feels true to his character.

  • It highlights Bartlet’s folksy side. Though he is the leader of the free world, Bartlet has a down-to-earth, folksy personality that comes across wonderfully in this scene. His fascination with the Butterball hotline shows the less sophisticated side of his character.

The Scene’s Pop Culture Legacy

While less than two minutes long, the turkey hotline scene remains one of the most iconic moments from The West Wing over 15 years later. Clips of the scene frequently resurface around Thanksgiving, as it perfectly encapsulates the stress and confusion many feel about cooking the big holiday meal.

The scene also inspired a real White House turkey hotline prank in 2012 where a radio host posing as Joe Biden called the Butterball line asking for tips on how to cook his turkey. So this short but hilarious scene from The West Wing continues to leave a lasting cultural impact, and serves as one of the finest comedic moments in an outstanding series. Bartlet’s dedication to cooking the perfect Thanksgiving turkey makes him seem more human and relatable, showing that even world leaders have to seek out help for preparing holiday meals.

west wing turkey hotline

The Indians in the Lobby

  • President Josiah Bartlet: You know that line youre not supposed to cross with the President?
  • C.J. Cregg: Im coming up on it?
  • President Josiah Bartlet: No, no. Look behind you
  • [the President is asking the Butterball hotline how to cook stuffing]
  • President Josiah Bartlet: If I cook it inside the turkey, is there a chance I could kill my guests? Im not saying thats necessarily a deal-breaker.
  • [the President is pretending to be Joe Bethersontin from Fargo, and trying to find the best way to cook stuffing]
  • Butterball Hotline: Do you have an accurate thermometer?
  • President Josiah Bartlet: Oh, yeah. It was presented to me as a gift from the personal sous chef to the king of… auto sales in…
  • Toby Ziegler: Fargo.
  • President Josiah Bartlet: Fargo. Phil Baharnd. The man can sell a car like, well, like anything.
  • Butterball Hotline: Very good, sir. You have a good Thanksgiving.
  • President Josiah Bartlet: And you do too. Thanks a lot.
  • [On neighborhood watch cell phone funding]
  • President Josiah Bartlet: Theres nothing wrong with this policy. Its just too small. I could fund this initiative out of my pocket.
  • Toby Ziegler: Its $10 million.
  • President Josiah Bartlet: Leo could fund it out of his pocket.
  • [about a kid who shot his teacher]
  • Josh Lyman: His parents, who are in custody, Fed-Exed him to Rome, which is in Italy.
  • Sam Seaborn: Are you kidding me?
  • Josh Lyman: No, its really in Italy.
  • Leo McGarry: You gave Rene a firm talking-to.
  • President Josiah Bartlet: Yes, and while he didnt deserve it, he will someday soon.

President Bartlet and the Butterball Hotline

FAQ

Does BUTTERBALL still have a turkey hotline?

The hotline can be reached by calling 1-800-BUTTERBALL or texting 844-877-3456, Butterball said. Hours are 6 a.m. to 6 p.m.

What episode of The West Wing is the turkey pardoning?

“The West Wing” Shibboleth (TV Episode 2000) – Allison Janney as C.J.

Why was Toby removed from West Wing?

Toby was sidelined to save money in the final season as the budget kept shrinking but the salaries of the original cast kept rising. Some of the showrunners in the later season didn’t like Schiff either, which was apparently part of it.

What is the national turkey hotline?

The original turkey hotline. It’s been around since 1981, answering thousands of questions from callers in the United States and Canada. The Turkey Talk Line is 1-800-288-8372 (BUTTERBALL).

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